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AI voice / appointments

When your team cannot answer,
the client should not wait.

A well-built AI voice agent covers after-hours calls and busy periods. It does not replace your receptionist or pretend to handle every conversation. It answers, understands the request, books what is clear and hands sensitive or ambiguous situations to a person.

Discuss your caseWe start with the calls being missed and the handoff rules.
Phone and calendar for handling calls and appointments
AI voice agents for calls and appointments

01

The problem is not your receptionist

The problem is the gap between when a client calls and when someone on your team can answer.

  • Calls in the evening, at weekends or while the whole team is with clients.
  • Manual bookings with a risk of double-booking or lost details.
  • Simple questions interrupting staff even when the answers are clear.
  • Ambiguous conversations that should reach a person, not be guessed by a system.
  • No verifiable record of what was asked and what was booked.

02

How we work

  1. 01

    Define the boundary

    We map call types, common questions, booking data and situations requiring a human handoff.

  2. 02

    Build the conversation

    We configure the voice, rules, calendar, SMS confirmations and connections to systems you already use.

  3. 03

    Test hard cases

    We test booking, rescheduling, cancellation, unavailable slots, unclear data, integration failure and handoff.

  4. 04

    Monitor production

    Calls are transcribed and followed up; observed issues become controlled adjustments, not assumptions.

03

What we can show

  • Rareș Tirboiu builds AI voice agents with calendar, SMS, WhatsApp and web integration.
  • Sofia, the voice agent built for Noir by Fadileh, takes calls, books and confirms.
  • The systems are designed for clinics, salons, showrooms and field services.
  • We do not sell a promise to replace people. The goal is to recover calls the team cannot take.

The production example and capabilities described are not a guarantee for every volume or integration.

04

Read before you decide

Who answers the phone after hours?How a voice agent works with clear limits and human fallback.

AI voice / appointments

Are calls being missed?

Send us your call types, booking system and what must remain with your team. We will tell you whether automation has a clear place in the process.

Send the details